Lucy Robins School of Dance Terms and Conditions

NOTICE TO CONSUMER

This is an agreement between you (“the consumer”, “you”, “member”) and Lucy Robins School of Dance, LRSD (“us”, “we”, “the Studios”).

Please read this agreement carefully. The services and materials offered through or in association with us (the “services and materials”) are offered to you subject to your acceptance of the terms and conditions of this agreement. By signing this agreement you accept all the terms and conditions of this agreement. Please retain this document for your records.

MODIFICATION

We reserve the right to change these Terms and Conditions without notice to you without prior notice. You are responsible for reviewing these Terms and Conditions on a regular basis, these terms will be available to download on our website. Your continued use of our services constitutes your agreement to the then current Terms and Conditions.

MEMBERSHIP FEES

All classes are payable by regular payments (direct debits) on a monthly basis in advance or by termly payment in advance. All termly payments must be paid and an active direct debit must be set up for monthly direct debit payments prior to the member attending classes.

In the event that payment hasn’t been received and/or a direct debit has failed we reserve the right to deny access to classes. We reserve the right to amend costs of classes and membership, however, we will notify you of these changes prior to payment. No refunds will be provided if a student is absent from class. Memberships cannot be shared or transferred between individuals it is for the sole use of the individual stated on the initial Membership Form completed by the Member or Member’s parent/guardian.

MONTHLY PAYMENTS (DIRECT DEBIT)

Direct Debit payments are taken on the same day of each month regardless of the number of days in the month. Where a direct debit is returned due to insufficient funds or because the Parent has provided incorrect bank details or because the Parent has closed the bank account then LRSD reserves the right to charge £6.00 to cover administration costs. Where the Parent cancels a direct debit at their bank then LRSD reserves the right to charge £6.00 to cover administration costs.

TERMLY PAYMENTS

All fees must be paid by the date due shown on the invoice. LRSD reserve the right to charge a late payment fee if fees remain unpaid.

TIMETABLE CHANGES

We reserve the right without limitation to change the class timetable as and when we feel it  is necessary. We shall assume no liability whatsoever in the event that you cannot adhere to new class times although we will advise you of other classes available to you by LRSD. We therefore cannot reimburse you for classes that cannot be attended by you or the person you are paying membership fees. In event of this situation your rights to cancel membership are clearly stated in this document; please refer to the Cancellation Policy section.

CODE OF CONDUCT

A Code of Conduct is in place in relation to students and parents/guardians. Failure to observe the Code of Conduct may result in students being asked to leave. LRSD reserves the right to refuse any student prior to or after enrollment.

HUMAN CONTACT

Human contact may be necessary by members of the teaching faculty to assist with dance technique corrections although this is minimal if ever required. If you have any concerns regarding this matter please contact LRSD and speak with the Principal, Lucy Robins. All teachers working with LRSD hold a vaild DBS (formerly known as CRB) check.

SCHOOL CLOSURE

Classes are held for 37 weeks of the year (excluding bank holidays). No additional holiday entitlement is permitted however we understand that students may miss lessons due to holidays, personal reasons etc although no refunds will be given as this is the member’s choice, classes will still go ahead and the member’s place in the class will remain secured. Monthly payments will remain the same throughout the above mentioned periods of closure. Throughout the year, your monthly payment remains the same and payments are taken on the same day of each month regardless of how many lessons are attended in the month.

AMENDMENTS TO REGULAR PAYMENT AMOUNT

If a student wishes to change classes or to start an additional class, the parent/guardian must confirm this with a teacher of LRSD and payment amendments will be confirmed with the parent/guardian as soon as possible. Amendments to regular payment amounts have a 1 month notice period. LRSD reserve the right to amend fee amounts during  the course of your membership, although if this is the case you will be notified in writing and given notice.

CANCELLATION OF CLASSES

We reserve the right without limitation to cancel classes due to unforeseen circumstances. We shall assume no liability whatsoever in the event these classes are cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of classes impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. In such events we cannot reimburse you for classes that are cancelled.

LOCALISED LOCKDOWNS and PANDEMICS

If LRSD cannot deliver classes due to force majeure or government directive, we shall implement online classes via video conferencing software as a replacement. No refunds or credits will be offered. If the student is unwell and cannot take part, this will be classed as missed sessions and as per the above, no refund or credit will be made.

TERMINATION OF MEMBERSHIP

We reserve the right to cancel with immediate effect your agreement/membership with us upon notice and/or evidence that you have breached the terms and conditions within this document or any other regulations set by us including but not limited to: disrespect to the welfare of teachers, students, visitors, any other person associated with us; disrespect or vandalism of the premises and equipment held with our property.

CANCELLATION POLICY (MEMBERSHIP/REGULAR PAYMENT AGREEMENT)

You reserve the right to cancel your agreement to these Terms and Conditions and our services by providing us with at least 4 weeks written notice. Once you notify us of cancellation, we will stop the direct debit for you and let you know of any monies owed to us, or us to you. This final payment will be the balancing amount taking into account the total number of classes that the member is booked into up to and including the Termination Date and the payments which the Parent has made to LRSD. The member will still be able to attend dance lessons during the notice period.

CANCELLATION POLICY (TERMLY PAYMENT AGREEMENT)

You reserve the right to cancel your agreement to these Terms and Conditions and our services by providing us with at least 4 weeks written notice before the next new term commences. As a termly payer, you have committed to a term and no refunds or credits will be given.

PHOTOGRAPHY

When joining LRSD you are asked to fill in a consent form, this allows you to agree or refuse photographs and video footage to be used by LRSD.

If you have given permission, students may on occasion be photographed or filmed during class and performances. Occasionally photographs may be displayed on our Facebook page, website and marketing materials for promotional and marketing use.

STUDENT HEALTH

LRSD members accept responsibility for their own state of health and physical condition and accept that it is the member’s responsibility to notify LRSD in writing of any prior or current medical conditions and injuries. Lucy Robins School of Dance will not accept liability for any injury, harm, damage or loss received in the general course of a dance session.

VALUABLES/PERSONAL PROPERTY

LRSD accepts no liability for any items lost or damaged during the course of a dance class/show/performance on or away from its premises. LRSD accepts no liability for loss or damage to property, or cars parked in car parks of venues. Owners leave their belongings and cars solely at their own risk.

DATA PROTECTION, PRIVACY AND PERSONAL INFORMATION

LRSD is registered under the Data Protection Act. LRSD complies with The Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR) (EU) 2016/679.

LRSD holds information about our customers to enable us to carry out our business as a membership, dance education and training organisation. This information includes the contact details you supply to us and may also include information on examinations, courses and student records. LRSD will not disclose your information to third parties outside the of the school except where the law requires, or where you have given your permission to do  so.

Please refer to our Privacy Policy for full details.

LIMITATION OF LIABILITY

In no event, including without limitation, negligence, will we, our subsidiaries, affiliates, agents, officers, directors, employees, partners or suppliers be liable to you or any third party for any damages whatsoever, including, without limitation, loss of data, special, punitive, incidental, indirect or consequential damages of any kind, or those resulting from any incident that takes place within our premises (address stated in “NOTICE TO CONSUMER”) or other premises of work. Nothing contained in these Terms and Conditions limits our liability to you in the event of death or personal injury resulting from our negligence or from the tort of deceit (fraud). We are acting on behalf of its subsidiaries, affiliates, agents, officers, directors, employees, partners and suppliers for the purpose of disclaiming, excluding and/or limiting obligations, warranties and liability as provided in these Terms and Conditions, but in no other respects and for no other purpose. In the event of an accident in  a class you agree that we can, if we feel necessary, take you or the person you are paying for to hospital for treatment.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions will be governed by and construed in accordance with the substantive laws in force in the United Kingdom.

LANGUAGE; TRANSLATION

It is the express wish of the parties that the Terms and Conditions and all related documents have been drawn up in English. The English version of these terms of use will be the version used when interpreting or construing these Terms and Conditions.

 

Lucy Robins School of Dance Terms and Conditions August 2020

 

I have read and agree to the Term and Conditions of Lucy Robins School of Dance.

I agree to either set up a monthly direct debit by using the Go Cardless link I will be sent or agree to pay termly.